Your Privacy Matters

Information We Collect

We collect information to provide better service and improve your experience:

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our automotive services
• To process appointments and payments
• To communicate with you about your service
• To send service reminders and promotions (with your consent)
• To improve our website and customer experience
• To comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our business
• With insurance companies when processing claims
• With law enforcement or regulatory authorities when required by law
• With your consent or at your direction

Data Security

We implement appropriate security measures to protect your information:

• Secure storage of physical and electronic records
• Access controls and employee training
• Encryption of sensitive data
• Regular security assessments and updates

Your Rights

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of our processing of your information
• Objection: Object to our processing of your information
• Portability: Request transfer of your information to another party

Cookies and Tracking

Our website uses cookies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Preference cookies to remember your settings
• You can manage cookie preferences through your browser settings

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer required, we securely destroy or anonymize the information.

International Transfers

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

Exercising Your Rights

To exercise any of your rights regarding your personal information, please contact us:

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Effective Date

This privacy policy is effective as of January 1, 2024.